Terms and Conditions

Terms & Conditions, Privacy Policy

Last updated: 20/5/2025

1. Terms & Conditions
   
   Company Details
   
   This website is operated by VPA Distribution Ltd, trading as Rice Rocket.
   Registered in England & Wales, Company Number: 13247808
   Registered Address: Unit 2 Vale Link, Millennium Way, Evesham, Worcester, WR11 1GL
   VAT Number: GB 380 1923 06
   
   
   1. General Use of the Website
      
      This website serves as an informational platform for our products and services. While ecommerce functionality is in development, orders are currently placed via phone, WhatsApp or in-person through our point-of-sale system. By using this site, you agree to the terms below.
      
      
   2. Trade Customers
      
      We supply trade customers. If you are a business or garage interested in opening a trade account, please contact us directly to discuss terms and eligibility.
      
      
   3. Product Accuracy & Vehicle Compatibility
      
      We do our best to ensure all product information is correct. However, it is the buyer’s responsibility to confirm compatibility of any parts with their specific vehicle prior to ordering. If you're unsure, please get in touch - we’re happy to help verify suitability.
      
      
   4. Pricing & VAT
      
      All prices shown exclude VAT unless otherwise stated. VAT is applied at payment in accordance with UK law.
      
      
   5. Intellectual Property
      
      All content on this website, including text, images, and branding, is the property of VPA Distribution Ltd or its licensors and must not be used or reproduced without permission.
      
      
2. Privacy Policy 
   
   We respect your privacy and comply with UK GDPR and the Data Protection Act 2018. 
   
   
   1. What Data We Collect
      
      When you interact with our website or services, we may collect:
      
      Name
      Email address
      Phone number
      Postal address
      IP address
      Purchase history
      Vehicle registration number (when provided)
      Marketing preferences
      
      
   2. How We Use Your Data
      
      We process your data for:
      
      Order fulfilment and delivery
      Customer support
      Email communication
      Service and site improvements
      Fraud prevention
      
      
   3. Technologies We Use
      
      We use trusted third-party platforms to operate our services:
      
      Shopify (site management and payments)
      Klaviyo (email marketing and communications)
      ShipStation (delivery and dispatch logistics)
      Google Analytics (site analytics)
      
      These platforms are GDPR-compliant and process data securely on our behalf. 
      
      
   4. Data Sharing
      
      We do not sell or share your personal data with unrelated third parties. Your information may be processed by service providers only for the purposes outlined above.
      
      
   5. Data Access & Deletion
      You can request access to, correction of, or deletion of your personal data at any time. Email us at cs@vpadistribution.com to make a request.
      
      
3. Cookies
   
   This site uses cookies to improve functionality and performance. By continuing to use this site, you accept our use of cookies.
   
   
   1. What Are Cookies?
      Cookies are small files placed on your device to remember preferences and track usage.
      
      We use:
      
      Essential cookies (e.g. Shopify session cookies)
      Analytics cookies (e.g. Google Analytics)
      Email tracking pixels (e.g. Klaviyo)
      
      You may adjust your browser settings to disable cookies, but some site features may not function correctly.
      

If you have any questions about the information provided above, feel free to get in touch.